Return & Exchange Policy
We want you to love your jewelry and other goods from Magpie Metals!
Returns with a refund are allowed 60 days from purchase date when the products are in good condition. Returns after this period may be exchanged for store credit.
Exchanges in-store are allowed within a year of purchase.
Repairs
If a piece from Magpie Metals breaks within a year of purchase, we will happily repair it.
If a piece breaks beyond this period, there may be a charge for time and materials. However, we will be sure to consult you with an estimate before we do anything that will incur any charges. See our page on jewelry care to prolong the life of your pieces!
We do not repair jewelry not from Magpie Metals.
Custom
We are very happy to do simple customizations, such as, shortening or lengthening a necklace, enlarging rings where applicable, changing the metal on a piece. Depending on the labor and availability of materials or tools, we can often complete the custom while you wait.
Due to holiday demand, we are limiting our custom work October thru December